FAQs

BUSINESS INQUIRIES

Vinti Couture is always open to new ideas! We welcome Fashion Bloggers, Vloggers & Promoters. If you would like to feature Vinti Couture please Contact Us

PROMOTIONS 

We offer frequent Discounts via our Newsletter & Social Media webpages! Promo codes can be used towards any purchase including items on sale. If an order is refunded, exchanged or provided a store credit, the discount provided at the time of sale will be considered

** When using a Promo Code for a Flat Dollar Amt off your order (ex. $5 OFF), total order must be at least $0.01 greater than that amount in order to use the Promo code.

SHIPPING

Vinti Couture offers $2.99 flat rate shipping on all domestic orders (including US Virgin Islands). Orders are shipped within 4 business days excluding wkends & holidays.  A tracking number will be provided after your order has been shipped. If you require your order be processed sooner, please email us at [email protected] &/or [email protected].

International Shipping: $24.99 Flat Rate Shipping ($16.99 to Canada). Tracking information is provided and orders are received within 10-12 business days

RETURN POLICY

Vinti Couture takes GREAT pride in our reputation for quality and excellent value, therefore No Sale is final. If for any reason you are dissatisfied with a purchase, we'll assist you with either an exchange, store credit or prompt refund.


All returns should be within 10 days of package receipt date. Please use packing pads if possible or small packing method.
Most importantly, please include a COPY OF RETURN ORDER INVOICE with indication of the items returning and the REASON FOR THE RETURN.

Steps to Return/Exchange/Store Credit:

1, Click on the "Contact" page or email us at [email protected]

2. State your reason for return. Be sure to state whether you'd like a full refund, replacement or store credit.

  • Refunds- You will receive an email notification to confirm that your refund has been processed. Please allow 3- 5 business days after refund is processed depending on your bank.
  • Replacements- subject to availability
  • Store Credit- After your store credit has been processed you will receive an email notification with your credit information

3. Click "Send".

4. After submitting request, Vinti Couture will contact you regarding your request. At that time a return address will be provided.

* Please allow us 1-2 weeks return processing time after we receive the return package.

Thank you for Shopping Vinti Couture!